Covenant VA Platform
A recruitment and management platform connecting virtual assistants with the businesses that hire them — four separate applications for clients, assistants, administrators and the marketing team.
- Client
- Covenant Virtual Assistants
- Type
- Platform
- Stack
- ReactViteFirebaseStripeTailwind CSS
Matching virtual assistants to clients was being run across spreadsheets, email threads and chat. There was no single place to see who was available, who had been placed, or what stage an application had reached — and every new hire multiplied the admin load.
- 1
Mapped the three distinct journeys — applicant, client and internal admin — before designing any screens, because each needed a different view of the same records.
- 2
Built role-separated portals so applicants never see internal notes and clients only see assistants relevant to them.
- 3
Designed a dark, high-contrast interface that stays readable during long administrative sessions.
- 4
Centralised applicant tracking so every stage transition is recorded rather than living in someone's inbox.
Features built
A look inside
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